For Owners & Operators

For Owners & Operators

The hospitality platform for housing.

The hospitality platform for housing.

Deliver a world-class unified resident experience and guaranteed bottom-line improvement.

Deliver hotel-quality experiences across the full resident lifecycle to drive retention and NOI. All managed by a 24/7 Concierge.

Deliver hotel-quality experiences across the full resident lifecycle to drive retention and NOI. All managed by a 24/7 Concierge.

HOSPITALITY PLATFORM FOR HOUSING

HOSPITALITY PLATFORM FOR HOUSING

Residents live one life
at home and in the neighborhood.

Residents live one life
at home and in the neighborhood.

A single platform for everything in and around your property.

A single platform for everything in and around your property.

Prospect Stack

Access to 6M+ Bilt Members

CRM & audiences

Tour scheduling

Digital lease signing

Incentive engine

Resident Stack

Payment platform with rewards

Free rent reporting

Move-in + out checklist

Access & packages

Renewal engine and signing

Neighborhood Stack

Integration with 45,000+ merchants

Dining fitness, and services (grocery, pharmacy, rideshare)

Benefits & incentives

Revenue participation

Integrates with

EXECUTE THE EXPERIENCE

EXECUTE THE EXPERIENCE

Handle everyday tasks with our Concierge

Handle everyday tasks with our Concierge

Our built-in hospitality team brings personalized experiences to life — so you can focus on resident relationships.

Our built-in hospitality team brings personalized experiences to life — so you can focus on resident relationships.

Residents

Operators

For ResidenTs

Payments and rewards

Requests and services

Neighborhood engagement

Renewal incentives

Amenity bookings

Residents

Operators

For ResidenTs

Payments and rewards

Requests and services

Neighborhood engagement

Renewal incentives

Amenity bookings

Residents

Operators

For ResidenTs

Payments and rewards

Requests and services

Neighborhood engagement

Renewal incentives

Amenity bookings

Design the perfect hospitality experience at every stage

Design the perfect hospitality experience at every stage

Deliver hospitality-driven services that attract, engage, and retain residents from discovery to renewal – all managed by our Concierge.

Deliver hospitality-driven services that attract, engage, and retain residents from discovery to renewal – all managed by our Concierge.

Home Away from Home hotel credit

Sign your lease in 24 hours & get a hotel stay

Leasing Services

Win over new prospects

Guide prospects through their application, tour schedule, and lease signings.

Welcome home!

Here's some home essentials on us

Move-In Services

Create a move-in they’ll remember

Curated hospitality with move-in checklists, welcome home gifts and more.

Rooftop booked

We'll see you on Saturday!

Resident Services

Maximize engagement every day

Home management support, amentity bookings, and neighborhood benefits, handled.

Let us know if you’re renewing

Get a $250 dining credit if you tell us by 4/1

Renewal Services

Drive retention with targeted listings

Proactively engage residents to retain them within your property or portfolio.

Customize the Experience

Customize the Experience

Put your brand at the center of it all.

Put your brand at the center of it all.

Every resident interaction deepens loyalty to your property.

Every resident interaction deepens loyalty to your property.

Thanks for renewing!
First round is on us tonight.

Alliance Homes

47 Riverside Terrace, New York

Thanks for renewing!
First round is on us tonight.

Alliance Homes

47 Riverside Terrace, New York

Thanks for renewing!
First round is on us tonight.

Alliance Homes

47 Riverside Terrace, New York

Neighborhood as an amenity

Align your property with the best dining, fitness, and local merchants.

Welcome Home!

As a resident here, you get access to exclusive benefits in your neighborhood.

Move-in gift

Complimentary Soulcyle bike

Claim

Alliance Homes

47 Riverside Terrace, New York

Welcome Home!

As a resident here, you get access to exclusive benefits in your neighborhood.

Move-in gift

Complimentary Soulcyle bike

Button

Alliance Homes

47 Riverside Terrace, New York

Welcome Home!

As a resident here, you get access to exclusive benefits in your neighborhood.

Move-in gift

Complimentary Soulcyle bike

Button

Alliance Homes

47 Riverside Terrace, New York

Design your own hospitality experiences

Move-in gifts, Rent Day bonuses, renewal incentives, and more.

Alliance Homes Membership

Total Memebers 1'820

$ 50 Bilt Cash

Every month

Exclusive rooftop access

Once a Week

Earn fitness credits

All year

Alliance Homes Membership

Total Memebers 1'820

$ 50 Bilt Cash

Every month

Exclusive rooftop access

Once a Week

Earn fitness credits

All year

Alliance Homes Membership

Total Memebers 1'820

$ 50 Bilt Cash

Every month

Exclusive rooftop access

Once a Week

Earn fitness credits

All year

Create a branded membership

Your logo and brand identity embedded across every resident touchpoint.

Design your experience

Design your experience

Hospitality designed to drive NOI

Hospitality designed to drive NOI

Bilt consolidates the tools you're already paying for into one platform — eliminating the cost and complexity of managing multiple apps.

Bilt consolidates the tools you're already paying for into one platform — eliminating the cost and complexity of managing multiple apps.

Reduce Spend

Lower CAC via marketplace demand

Save avg. of 20% in concession costs

Reduced prospecting spend

Reduce Spend

Lower CAC via marketplace demand

Save avg. of 20% in concession costs

Reduced prospecting spend

Reduce Spend

Lower CAC via marketplace demand

Save avg. of 20% in concession costs

Reduced prospecting spend

Increase Revenue

Drive more leases

Monetize memberships

Earn revenue on neighborhood spend

Increase Revenue

Drive more leases

Monetize memberships

Earn revenue on neighborhood spend

Increase Revenue

Drive more leases

Monetize memberships

Earn revenue on neighborhood spend

Drive Retention

Boost early renewal rates

Offer personalized incentives

Surface your homes to vacating residents

Drive Retention

Boost early renewal rates

Offer personalized incentives

Surface your homes to vacating residents

Drive Retention

Boost early renewal rates

Offer personalized incentives

Surface your homes to vacating residents

Stats

Our Impact

The numbers behind Bilt's hospitality platform.

6M+

Bilt Members

45,000

Bilt merchant partners

$600M+

in resident value delivered at no cost to owners or operators

3x

more on-time payments, as reported by Bilt Alliance partners

32%

increase in digital payments

12%

decrease in delinquency as confirmed by Bilt Alliance partners

Stats

Our Impact

The numbers behind Bilt's hospitality platform.

6M+

Bilt Members

45,000

Bilt merchant partners

$600M+

in resident value delivered at no cost to owners or operators

3x

more on-time payments, as reported by Bilt Alliance partners

32%

increase in digital payments

12%

decrease in delinquency as confirmed by Bilt Alliance partners

Stats

Our Impact

The numbers behind Bilt's hospitality platform.

6M+

Bilt Members

45,000

Bilt merchant partners

$600M+

in resident value delivered at no cost to owners or operators

3x

more on-time payments, as reported by Bilt Alliance partners

32%

increase in digital payments

12%

decrease in delinquency as confirmed by Bilt Alliance partners

Stats

Our Impact

The numbers behind Bilt's hospitality platform.

6M+

Bilt Members

45,000

Bilt merchant partners

$600M+

in resident value delivered at no cost to owners or operators

3x

more on-time payments, as reported by Bilt Alliance partners

32%

increase in digital payments

12%

decrease in delinquency as confirmed by Bilt Alliance partners

Proven Across Leading Portfolios

Trusted by the industry's best.

Bilt powers 1-in-4 apartment buildings across the U.S.

  • Our partnership with Bilt is an exciting way to offer Camden residents a valuable rewards program along with credit-building benefits.

    Laurie Baker

    Executive Vice President – Chief Operating Officer

  • Bilt is a crucial piece of our strategy to create lasting relationships with our renters throughout their rental lifetime.

    Andrew Livingstone

    COO

  • We've seen a notable increase on-time rent payments since residents began earning points. We've even used Bilt to incentivize early payments and other actions beneficial to the building.

    Ioanna Zacharopoulou

    Head of Resident Experience

  • Bilt has supported our commitment to creating memorable experiences by providing a modern payment platform with top-tier rewards for our residents. The points that our residents now earn on their rent payments and neighborhood spend through

    Chris Schmidt

    EVP, Related Companies

  • Bilt has been instrumental in driving our transition to digital payments, resulting in nearly 100% online payments—a significant milestone for Thrive Communities. This not only makes rent payments easier for our residents but also enhances.

    Paul Edgeman

    SVP – Marketing

Proven Across Leading Portfolios

Trusted by the industry's best.

Bilt powers 1-in-4 apartment buildings across the U.S.

  • Our partnership with Bilt is an exciting way to offer Camden residents a valuable rewards program along with credit-building benefits.

    Laurie Baker

    Executive Vice President – Chief Operating Officer

  • Bilt is a crucial piece of our strategy to create lasting relationships with our renters throughout their rental lifetime.

    Andrew Livingstone

    COO

  • We've seen a notable increase on-time rent payments since residents began earning points. We've even used Bilt to incentivize early payments and other actions beneficial to the building.

    Ioanna Zacharopoulou

    Head of Resident Experience

  • Bilt has supported our commitment to creating memorable experiences by providing a modern payment platform with top-tier rewards for our residents. The points that our residents now earn on their rent payments and neighborhood spend through

    Chris Schmidt

    EVP, Related Companies

  • Bilt has been instrumental in driving our transition to digital payments, resulting in nearly 100% online payments—a significant milestone for Thrive Communities. This not only makes rent payments easier for our residents but also enhances.

    Paul Edgeman

    SVP – Marketing

Proven Across Leading Portfolios

Trusted by the industry's best.

Bilt powers 1-in-4 apartment buildings across the U.S.

  • Our partnership with Bilt is an exciting way to offer Camden residents a valuable rewards program along with credit-building benefits.

    Laurie Baker

    Executive Vice President – Chief Operating Officer

  • Bilt is a crucial piece of our strategy to create lasting relationships with our renters throughout their rental lifetime.

    Andrew Livingstone

    COO

  • We've seen a notable increase on-time rent payments since residents began earning points. We've even used Bilt to incentivize early payments and other actions beneficial to the building.

    Ioanna Zacharopoulou

    Head of Resident Experience

  • Bilt has supported our commitment to creating memorable experiences by providing a modern payment platform with top-tier rewards for our residents. The points that our residents now earn on their rent payments and neighborhood spend through

    Chris Schmidt

    EVP, Related Companies

  • Bilt has been instrumental in driving our transition to digital payments, resulting in nearly 100% online payments—a significant milestone for Thrive Communities. This not only makes rent payments easier for our residents but also enhances.

    Paul Edgeman

    SVP – Marketing

Proven Across Leading Portfolios

Trusted by the industry's best.

Bilt powers 1-in-4 apartment buildings across the U.S.

  • Our partnership with Bilt is an exciting way to offer Camden residents a valuable rewards program along with credit-building benefits.

    Laurie Baker

    Executive Vice President – Chief Operating Officer

  • Bilt is a crucial piece of our strategy to create lasting relationships with our renters throughout their rental lifetime.

    Andrew Livingstone

    COO

  • We've seen a notable increase on-time rent payments since residents began earning points. We've even used Bilt to incentivize early payments and other actions beneficial to the building.

    Ioanna Zacharopoulou

    Head of Resident Experience

  • Bilt has supported our commitment to creating memorable experiences by providing a modern payment platform with top-tier rewards for our residents. The points that our residents now earn on their rent payments and neighborhood spend through

    Chris Schmidt

    EVP, Related Companies

  • Bilt has been instrumental in driving our transition to digital payments, resulting in nearly 100% online payments—a significant milestone for Thrive Communities. This not only makes rent payments easier for our residents but also enhances.

    Paul Edgeman

    SVP – Marketing

The Bilt Network

The Bilt Network

Join the Bilt Alliance

Join the Bilt Alliance

The nation's largest residential commerce network, connecting your properties to 6M+ members and 45,000+ merchant partners through one interface.

The nation's largest residential commerce network, connecting your properties to 6M+ members and 45,000+ merchant partners through one interface.

Already part of the Bilt Alliance?
Reach out to alliancesupport@biltrewards.com.

© 2025 Bilt Technologies, Inc. All rights reserved.

Bilt Payments LLC (NMLS ID 2527740) • Bilt Mortgages LLC (NMLS ID 2676904)

© 2025 Bilt Technologies, Inc. All rights reserved.

Bilt Payments LLC (NMLS ID 2527740) • Bilt Mortgages LLC (NMLS ID 2676904)

© 2025 Bilt Technologies, Inc. All rights reserved.

Bilt Payments LLC (NMLS ID 2527740) • Bilt Mortgages LLC (NMLS ID 2676904)